(1) A product manufacturer shall be liable in a product liability action, if— — THE CONSUMER PROTECTION ACT, 2019

84. (1) A product manufacturer shall be liable in a product liability action, if— (a) the product contains a manufacturing defect; or (b) the product is defective in design; or (c) there is a deviation from manufacturing specifications; or (d) the product does not conform to the express warranty; or (e) the product fails to contain adequate instructions of correct usage to prevent any harm or any warning regarding improper or incorrect usage. Procedure for mediation. Settlement through mediation. Recording settlement and passing of order. Application of Chapter. Product liability action. Liability of product manufacturer. Liability of product service provider. Exceptions to product liability action. A product manufacturer shall be liable in a product liability action even if he proves that he was not negligent or fraudulent in making the express warranty of a product. A product service provider shall be liable in a product liability action, if— (a) the service provided by him was faulty or imperfect or deficient or inadequate in quality, nature or manner of performance which is required to be provided by or under any law for the time being in force, or pursuant to any contract or otherwise; or (b) there was an act of omission or commission or negligence or conscious withholding any information which caused harm; or (c) the service provider did not issue adequate instructions or warnings to prevent any harm; or (d) the service did not conform to express warranty or the terms and conditions of the contract.

Section 84