The Bihar Gazette

regulations · 2003 · Bihar

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Parent: The ELECTRICITY ACT, 2003 (2606b95dae11d9802fbbcf6324150adbcd1faa51)

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The Bihar Gazette E X T R A O R D I N A R Y PUBLISHED BY AUTHORITY 2ND MAGHA 1928(S) (No. PATNA 83) PATNA, MONDAY, 22ND JANUARY 2007 BIHAR ELECTRICITY REGULATORY COMMISSION STANDARDS OF PERFORMANCE OF DISTRIBUTION LICENSEE NOTIFICATION NO. 1/2007 Dated the 18th January, 2007 No. BERC/Regl-9/2006 –In exercise of powers conferred under section 181 (1) and 181 (2) (za) read with sections 57,58 and 59 of the Electricity Act, 2003 (36 of 2003) and all other powers enabling it in this behalf, the Bihar Electricity Regulatory Commission hereby makes the following Regulations:- Chapter 1 Preliminary and General Matters 1 . Short Title, Extent, Applicability, and Commencement These Regulations shall be called the "Bihar Electricity Regulatory Commission (Standards of Performance of Distribution Licensee) Regulations, 2006". These Regulations extend to the whole state of Bihar. These Regulations shall be applicable to all distribution licensees in their respective licensed areas in the State of Bihar. These Regulations shall come into force after three months from the date of their publication in the official gazette. 2. Definitions In these Regulations, unless the context otherwise requires:- "Act" means the Electricity Act, 2003 (36 of 2003). "Area of Supply" means the area within which a licensee is authorised by his licence to distribute and supply electricity. "Commission" means the Bihar Electricity Regulatory Commission. "Consumer" means any person who is supplied with electricity for his own use by a licensee or the Government or by any other person engaged in the business of supplying electricity to the public under the Act or any other law for the time being in force and includes any person whose premises are for the time being connected for the purpose of receiving ele

Rule TOC

1 · . Short Title, Extent, Applicability, and Commencement

2 · Definitions

3 · Interpretation

4 · Other Statutes

5 · Legal Provision

6 · Information to the consumers

7 · Cooperation from Consumers

8 · Maintenance of Records

9 · Stand Alone Systems, Non-conventional Energy Systems and Local Distribution Systems in Rural Areas

10 · (1) Safety Standards to be complied with by the Licensee.

11 · Handling of Consumer's Complaints

12 · Power Quality Standards

12 · 5%

13 · System Reliability

14 · Interruptions and Restoration of Supply to Essential Services

15 · New Service Connection

30 · days

16 · Temporary Supply / Connection

17 · Enhancement of Load of Existing Consumer

18 · Shifting of Service Wire, Line and Equipment

19 · Reduction of Load of Existing Consumer

20 · Change of Tariff

21 · Change of name of Service Connection

22 · Defective Meters

23 · Erroneous Bills

24 · (a) Reconnection of Service

25 · (1) The overall standard of performance to be achieved by the Distribution Licensee shall be as specified below:

26 · Guaranteed Standards of Performance

27 · Compensation for Under Performance

1 · . Substituted by the BERC (Standards of Performance of Distribution Licensee) [1st Amendment] Regulations, 2012 vide Bihar Gazette No. 666 dated 12th December, 2012 (w.e.f. 12 . 12.2012)

28 · Exemption

29 · Manner of Payment of Compensation

2 · . Substituted by the BERC (Standards of Performance of Distribution Licensee) [1st Amendment] Regulations, 2012 vide Bihar Gazette No. 666 dated 12th December, 2012 (w.e.f. 12 . 12.2012)

30 · Reporting to the Commission

31 · Repeal

32 · Savings

33 · Power to Remove Difficulties

34 · Power to Amend.

3 · . Substituted by the BERC (Standards of Performance of Distribution Licensee) [1st Amendment] Regulations, 2012 vide Bihar Gazette No. 666 dated 12th December, 2012 (w.e.f. 12 . 12.2012)

1 · Number and type of the consumer complaints received, redressed and balance to be attended:

4 · . Substituted by the BERC (Standards of Performance of Distribution Licensee) [1st Amendment] Regulations, 2012 vide Bihar Gazette No. 666 dated 12th December, 2012 (w.e.f. 12 . 12.2012)

2 · Number and type of the consumer complaints received, redressed and compensation claimed and paid:

4 · . Substituted by the BERC (Standards of Performance of Distribution Licensee) [1st Amendment] Regulations, 2012 vide Bihar Gazette No. 666 dated 12th December, 2012 (w.e.f. 12 . 12.2012)