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REGISTERED NO. PT-40

regulations · 2003 · State unknown

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Parent: THE ELECTRICITY ACT, 2003 (bea677da57499fcb64c52f6584daa7b9a09b875c)

Text

REGISTERED NO. PT-40 @le Mihat Uazette EXTRA ORDINARY PUBLISHED BY AUTHORITY 2ND MAGHA 1928(S) (No. PATNA 83) PATNA, MONDAY, 22ND JANUARY 2007 BIHAR ELECTRICITY REGULATORY COMMISSION STANDARDS OF PERFORMANCE OF DISTRIBUTION LICENSEE NOTIFICATION NO. 1/2007 Dated the 18th January, 2007 No. BERC / Regl-9/2006 ~In exercise of powers conferred under section 181 (1) and 181 (2) (za) read with sections 57,58 and 59 of the Electricity Act, 2003 (36 of 2003) and all other powers enabling it in this behalf, the Bihar Electricity Regulatory Commission hereby makes the following Regulations: Chapter L Preliminary and General Matters 1_ Short Title, Extent, Applicability, and Commencement (1) These Regulations shall be called the "Bihar Electricity Regulatory Commission (Standards of Performance of Distribution Licensee) Regulations, 2006" _ (2) These Regulations extend to the whole state of Bihar. (3) These Regulations shall be applicable to all distribution licensees in their respective licensed areas in the State of Bihar. (4) These Regulations shall come into force after three months from the date of their publication in the official gazette: 2. Definitions (1) In these Regulations, unless the context otherwise requires:- a) "Act" means the Electricity Act, 2003 (36 of 2003) b) "Area of Supply" means the area within which a licensee is authorised by his licence to distribute and supply electricity. c) SCommission means the Bihar Electricity Regulatory Commission. d) "Consumer" means any person who is supplied with electricity for his own use by a licensee or the Government or by any other person engaged in the business of supplying electricity to the public under the Act or any other law for the time being in force and includes any person whose premises are for the time being c

Rule TOC

10 · (1) Safety Standards to be complied with by the Licensee. 1) The licensee shall carry out construction, operation and maintenance of the distribution lines strictly in accordance with the Indian Electricity Rules 1956 (IER 1956) except those parts of IER 1956 which have been superseded by the safety Regulations notified by the Central Electricity Authority (CEA) under Section 53 of the Act. On subjects and areas (segments of power system) on which CEA's Regulations do not exist, the licensees shall follow IER 1956. In respect of matters not covered by IER 1956 or CEA's Regulations, the licensee shall develop his own written rules and procedures and communicate them to his officers and staff after getting approved by the Commission. No relaxation or exemption shall be allowed by the licensee to his officers employees in complying with the safety rules in force. When CEAs Regulations or Rules on safety of any part of power system are notified, the procedures of the licensee to the extent of those notified will stand superseded: ii) The grounding provided for the equipment and lines and earthing grid for sub-stations shall be in accordance with latest version of IS.3043- Code of Practice for Earthing:
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2 · (B i ` *Ni) j=1 Nt
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20 · days
30 · days
10 · days
45 · days
60 · days
45 · days 75 days 150 days
30 · days additional
15 · days 30 days
132 · KV loads
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24 · (a) Reconnection of Service (1) Where a service connection has been disconnected for non payment of bills and the consumer pays all dues including reconnection charges, the licensee shall arrange reconnection same day and for unavoidable reasons_ the next day:. The consumer may also produce proof of payment to the local area Engineer of the licensee for speedy reconnection of electric line. (2) If service connection is disconnected for malpractice like pilferage, the service connection shall be restored after the case is settled and consumer
25 · (1) The overall standard of performance to be achieved by the Distribution Licensee shall be as specified below: a) Normal Fuse off Calls: The licensee shall ensure rectification of fuse-off calls within the time limits as specified in schedule in Chapter 7. The licensee shall achieve this standard of performance in atleast 95% of the cases. b) Line Breakdowns: In case of line breakdowns, the licensee shall ensure restoration of power supply within the time period as specified in schedule in Chapter The licensee shall achieve such standard of performance in atleast 95% of the cases
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2 · Substituted by the BERC (Standards of Performance of Distribution Licensee) [Ist Amendment] Regulations, 2012 vide Bihar Gazette No. 666 dated 12th December, 2012 (w.e.f: 12.12.2012)
25 · (2/3) Sl Service Area Time Schedule to Compensation payable to the consumer in case of violation No complete the work as of Standard specified in Compensation payable to Compensation payable to Regulation individual Consumer if the individual Consumer if the event affects a single event affects more than one Consumer Consumer 8_ Reconnection of supply following disconnection if due to non-payment of bills/Occupation of a government accommodation by a new occupant Cities and Towns Same day on which payment was accepted Rs. 50 for each day of Not Applicable default Rural areas Upto next day of payment 9 New Service connection enhancement of load Temporary Connection where the release 0f supply [s feasible from existing network
26 · (3/3) SI Service Area Time Schedule to Compensation payable to the consumer in case of violation No complete the work as of Standard specified in Compensation payable to Compensation payable to Regulation individual Consumer if the individual Consumer if the event affects a single event affects more than one Consumer Consumer UG cable Within 45 days of payment of charges Transformer Within 90 days of payment of charges 13_ Resolution of Complaints on Consumer's bill If no additional Within 24 working information is required hours of receipt of Rs. 50 for each day of complaint default Not Applicable If additional Within working days information is required of receipt of complaint
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3 · Substituted by the BERC (Standards of Performance of Distribution Licensee) [Ist Amendment] Regulations, 2012 vide Bihar Gazette No. 666 dated 12th December, 2012 (w.e.f: 12.12.2012)
2 · Total duration in hours of planned interruptions in power supply in LT Network HT Network
4 · Substituted by the BERC (Standards of Performance of Distribution Licensee) [Ist Amendment] Regulations, 2012 vide Bihar Gazette No. 666 dated 12th December, 2012 (w.e.f: 12.12.2012)
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4 · Substituted by the BERC (Standards of Performance of Distribution Licensee) [Ist Amendment] Regulations, 2012 vide Bihar Gazette No. 666 dated 12th December, 2012 (w.e.f: 12.12.2012)