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3148140 · 7 , 219 1933

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1 · 11 A notice regarding amendment made in the Electricity Supply Code shall be published by the licensee in at least two newspapers having wide circulation in the area of supply stating that copies of the amended Electricity Supply Code are available for purchase in the offices mentioned in clause1.5.

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3 · 11 Interpretation of Commission on classification of consumer and applicability of tariff will be final and binding on licensee and consumer both.

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4 · 10 In cases where consumer intends to get the line work executed by licensed electrical contractor; the consumer himself may procure the materials of approved make and from approved vendors list of licensee else the responsibility of replacement in case of failure of equipment within the guarantee period shall rest on consumer. The material should; conform to relevant BIS specification or its equivalent and should bear ISI mark wherever applicable. The licensee may ask for documentary evidence to verify the quality of materials used. The transformer sub-station installed should be in accordance with provision in clause 5.10 to 5.17 of this Code.

4 · 11 Where the line extension work is done by the consumer; the consumer shall get the work done within the timeframe as provided in clause 4.58 of this Code, failing which the licensee may, on giving fifteen days' notice, treat the application for supply as cancelled:

4 · 17 The consumer shall also furnish; along with the application form, copies of the following documents wherever applicable. (a) Approval permission of the local statutory authority, if required under any law Irules. This may be required for industrial connections, large non-domestic connections and multi-consumer complexes.

4 · 18 In case the applicant for a new connection for domestic category is unable to provide the proof of legal occupation of the premises, the officer in charge of local office may waive such requirement and record; in writing; the reasons thereof. But in such cases; the applicant shall execute an indemnity bond, indemnifying the licensee against any damages payable on account of any dispute arising out of supply of power to the premises and to authorize the licensee to disconnect the supply in case of any dispute subsequently by actual land owner: However, the consumer has to provide NOC from the owner of the land in cases where extension of line is required on such land. The security deposit to be paid by the consumers in such cases shall be equal to the amount of ninety day's of average consumption to be determined by the licensee's local office. The serving of connection to such premises shall not be used as a proof of legal rights on the premises or for any other legal purposes:

4 · 19 If the consumer, in respect of an earlier agreement executed in his name or in the name of a_ firm or company with which he was associated either as a partner, director or managing director, has any arrears of electricity dues on the premises for which the new connection is applied and such dues are payable to the licensee, the requisition for supply may not be entertained by 16

4 · 21 An application form shall be deemed to be received on the date of receipt of consumer's requisition of supply in the prescribed format of the application form, complete in all respects and attached with all relevant documents.

4 · 25 Licensee shall record the correct full postal address of the premises; if not properly provided in the application form, and note down landmarks near the premises and the pole number from where service connection is proposed to be given;

4 · 26 When the consumer's premises has no frontage on a street and the service line from the licensee's mains has to go upon; over or under the adjoining premises of any other person (whether or not the adjoining premises be owned jointly by the consumer and such other person), or in any other case_ the consumer shall bring at his own expense necessary way-leave, license or sanction for extension of distribution mains and service line and furnish it to the licensee. The licensee shall not arrange supply of electricity until the way- leave, or sanction is received: It shall not be incumbent on the licensee to ascertain the validity or adequacy of way-leave, it shall be the responsibility of the consumer to ensure this: Any extra expense incurred in placing the supply line in accordance with the terms of the way-leave; or sanction shall be borne by the consumer:

4 · 27 In the event of the way-leave, or sanction being cancelled or withdrawn, the consumer shall, at his own cost arrange for, or in case the work is carried out by the licensee at the consumer's request, pay full cost of any diversion of the service line or the provision of any new service line thus rendered necessary: In case of non-payment or delay in payment; supply of consumer is liable to be disconnected:

4 · 28 In case it is possible to extend supply from the existing mains, the licensee will forward to the consumer; within 5 working days in urban areas and 7 working days in rural areas, an advice for the service connection the amount of security deposit and any other charges as applicable: The amount shall be payable in full within 15 days, after which the work for laying the service line may be taken up. In the advice (demand note) it shall be mentioned that after payment the consumer shall execute necessary agreement, and shall submit test report after laying of service line for availing the connection:

4 · 29 In case it is necessary to extend distribution line for giving supply to the consumer; the licensee will forward to the consumer; within 10 working days in urban areas and within 15 working days in rural areas, an advice (demand note) containing the charges for extension of the distribution Iine, the amount of security deposit and any other charges as applicable and will also intimate additional formalities; if any, to be carried out by the consumer including execution of agreement and submission of test report after laying of service line for availing connection. The amount shall be payable in full within 15 days along with completion of other formalities, after which the work for laying the distribution lines can be taken up.

4 · 30 In case the consumer fails to complete the formalities within the time stipulated in demand note, the licensee shall give him notice to complete the formalities within the next 15 days failing which, his application for supply shall be cancelled under intimation to consumer. Thereafter the consumer shall have to apply afresh along with processing fees.

4 · 31 On payment of necessary charges including security deposit and execution of agreement the licensee shall take up the work of extension of distribution line. The extension work shall be completed within maximum period of 60 days for the LT consumer (excluding pump), 90 days for HT consumers and 180 days for EHT consumers. For agriculture pump permissible period for extension is 90 days when access to field is available and 180 days when access to field is not available. The responsibility of way leave clearance shall rest with consumer. The licensee after completion of extension of mains up to consumer's premises, and after being ready to release the connection, shall issue a notice as per clause 4.6 of this Code.

4 · 32 In case the line extension work is executed by the licensee after payment of estimated cost of work The licensee within 90 days after completion of work shall come out with actual expenditure incurred in the extension work and refund the excess amount collected if any within above stipulated time In case of delay in refund the licensee have to pay interest 1% per month or part thereof on amount refundable. For this purpose, date of issue of notice as per clause 4.6 of this Code shall be considered as date of completion of work

4 · 33 In case the consumer prefers to execute the line extension work by himself after paying the supervision charge to the licensee, the consumer shall give advance intimation in writing to the licensee about commencement of extension work for taking up necessary supervision of the work by licensee. The consumer shall have to obtain necessary statutory clearance in advance before commencement of the work: The consumer shall also complete the extension work within the time schedule prescribed in clause 4.58 of this Code, and shall intimate the date of completion of extension work in writing to licensee.

4 · 36 On receipt of information from the applicant about removal of defects, the licensee shall on the spot stipulate a date for re-inspection of applicants premises in mutual consultation with the applicant; under-written acknowledgment: The date of re-inspection must be scheduled within 3 working days in urban areas and 5 working days in rural areas from the date of receipt of such information after payment of necessary fee.

4 · 37 If on re-inspection the defects pointed out earlier are found to persist; the licensee shall again record the same and hand over a copy of the same to the applicant or his authorized representative available on site. The application form shall then stand lapsed and the applicant shall be informed accordingly in writing under acknowledgement: Provided that if the applicant feels aggrieved by the licensee's action or omission; the applicant may file his representation to the concerned Electrical Inspector.

4 · 38 If satisfied with the test results, the licensee shall arrange to install and seal the meter in presence of the consumer and release the connection within the stipulated time specified in this Code. A cubical for housing the meter shall be provided by the licensee:

4 · 39 The recommended size and ratings of cable for service connection; transformers and power load are shown in Annexure 10. For single phase connection twin core cable and for 3 phase connection four core cable shall be used for service connection: 4.40 On request of HT industrial consumer; licensee may provide a separate independent LT connection in same premise of HT industrial connection, to meet out its essential load during emergency on non-availability of supply in HT connection, subject to following conditions: Maximum permissible connected load 20 KW ii) Billing shall be done at non-domestic tariff: (iii) Consumer will be required to pay necessary charges including cost of extension; service connection charges and security deposit as per prevailing rates: (iv) The LT connection should be separate and isolated from installation from which power is used in HT connection; and in no way inter- connected with HT installation: The consumer shall be required to make foolproof arrangement to the satisfaction of licensee to ensure that there should not be any possibility of feed back from one supply to other. In such case LT connection can be disconnected. (vi) Separate LT agreement to be executed and sub clause (iv) and (v) above will be incorporated in LT agreement: (vii) LT connection will be provided when there is no outstanding dues against HT connection.

4 · 42 In case of HT connection where connectivity is from distribution system, feasibility certificate shall be issued within 15 days of receipt of application form: Further within 30 days of issue of feasibility certificate licensee shall communicate sanction of estimate and demand note indicating the amount of security deposit and other charges relating to execution of agreement: Meter shall be fixed at entry point of premises in such a manner that it is protected from rain etc. and is easily accessible without getting premises unlocked or open for reading purpose. The last span of an HT connection shall be preferably through the Aerial Bunched Cable, and all connections of CTIPT and meter shall be through armoured cable for both HT and EHT connections:

4 · 43 Supply to HT industrial consumers shall normally be given through HT feeder exclusively meant for industries Supply through a separate feeder from the nearest 33/11 KV or EHT substation should be preferred in case of continuous process industries or load of 3 MVA or more. In no case should a line connecting two EHT sub-stations (i.e. trunk line) be tapped for giving supply to any consumer:

4 · 44 Supply to HT consumer (both at 11 KV or 33 KV) shall normally not be extended from a rural feeder. If supply is given from a rural feeder, the consumer shall be informed that the supply shall be restricted and regulated in accordance with the restrictions imposed on the rural feeders as per grid conditions: Such consumer may be required to furnish a declaration to the licensee that no claim for indemnification shall be made by the consumer for the restrictions in supply:

4 · 45 At the point of supply, the HT & EHT consumers shall provide suitable protective devices as per the provisions of regulation 35 of the Central Electricity Authority (Measures relating to Safety and Electric Supply) Regulations, 2010. The cO-ordination of protection system of consumer with licensee's system shall have to be approved by the licensee before commencement of supply: Meters, and associated equipment shall be installed by the licensee at the point of supply:

4 · 46 HT (33KV and 11KV) consumers shall install step-down transformers with a vector group with delta winding on the high voltage side and star winding on the low voltage side, with the neutral terminal brought out and solidly earthed The transformer may preferably be energy efficient.

4 · 47 The consumer after completion of installation work in his premises shall furnish to the licensee permission from electrical inspector to energize the installation and environment clearance wherever applicable. In case of mines permission from Inspector of Mines shall have to be furnished: Damage to licensee's equipment in consumer's premises:

4 · 48 The meter and its accessories etc. must on no account be handled or removed by anyone who is not an authorized employeelrepresentative of the licensee. Seals which are fixed on the meterslmetering equipments and meter box must on no account be tampered with, damaged or broken: It is the consumer's responsibility to keep in safe custody the licensee's equipments and seals on the meterslmetering equipments within the consumer's premises.

4 · 49 In the event of any damage caused to the licensee's equipments within the consumer's premises by reason of any act; neglect or default of the consumer or his employees, the cost thereof as claimed by the licensee shall be payable by the consumer. If the consumer fails to do so within 30 days after demand, it shall be treated as a contravention of the terms and conditions of this code and the electricity supply is liable to be disconnected, after due notice. The consumer shall however be liable to pay the charges as per the provision in relevant tariff order and shall have to clear the outstanding dues before reconnection as per provision in clause 10.19 of the Code.

4 · 50 Consumers desirous of getting power supply from dedicated feeder may request for such facility to the licensee. The dedicated feeder may be extended from the substation to the consumer's point of supply. In such cases the consumer shall be liable to pay the cost of bay and all protection switchgears and its accessories provided at the substation for this feeder in addition to the cost of laying of the feeder. On receipt of such request; the licensee will check the feasibility based on merit of providing a dedicated feeder to the consumer's premises: Such dedicated feeder shall be the property of the licensee and shall be maintained by the licensee. Such feeder shall not be used to extend supply to any other consumer within the initial period of two years from the date of its commissioning without written consent of the consumer who has paid the cost of line and bay: 23

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4 · 52 Supply to Multi-Consumer Complex and Housing colonies-Special conditions:

4 · 53 Supply in under developed colonies special provisions: There are instances of cluster of plots or houses, developed and constructed, either fully or partly, by developer/builder for which necessary permissionslsanctions from the State Governmentllocal bodieslcompetent authorities under the appropriate laws and rules for colonies have not been obtained and extension of line work has not been completed. In such cases generally the individual buyer of plots Ihouses may apply for electricity connection: The connections may be served to such individual consumers on payment of proportionate cost of external electrification by such applicants. The proportionate cost for single phase and three phase connection which shall be worked out on the basis of the average cost of electrification of housing colonies/multi-consumer-complexes; sanctioned in the past in licensee's area: Such charges shall be approved by the Commission from time to time: Extension works for such applicants or colonies shall be done subject to realisation of minimum of 25% of the cost of extension including 11KV line and transformer sub-station, required to release connections to present applicant(s). If the amount payable by the applicant(s) is found less than 25% of the cost of extension, the applicants shalli have to pay the excess cost of estimate in proportion to the load applied so as to enable the licensee to carry-out the extension work For subsequent connection in said colony consumers shall have to pay extension charge fixed by the Commission even where no extension is involved to compensate the expenditure already incurred by the licensee: However, if further extension is involved for the subsequent applications same procedure be followed:

4 · 55 Supply for Public Street Lights- Special Provisions: Application for supply of electricity to public street lights shall be submitted in the prescribed form (Annexure-1) to the local office of the licensee by the Municipal Corporation or Municipality or Nagar Panchayat or Gram Panchayat or local body or any Government Department or any other organization made responsible by the State Government to maintain public street lights (which shall herein after be called by the generic term 'Ilocal body'). Ii Application for public street lights shall be accompanied by resolution of the local body and the sketch indicating the number of poles; existing or new, where streetlights are required. The licensee shall not provide a new street light connection or additional street light points if the local body has any electricity dues against it: (iii) The local body shall bear the cost of arranging of electricity supply to public streetlights as provided in clause 4.3 of this Code. (iv) The licensee shall intimate the cost of extension, if required, in writing; within 15 days in urban areas and within 30 days in rural areas from the date of application form. The work shall be taken up only after the amount is deposited and necessary agreement is executed by the local body. A suitable double compartment weatherproof box be provided by the licensee, to house the energy meter: (vi) The fixtures, bulbs/timer etc: shall be supplied by the consumer and replaced by the licensee within 7 days of receipt: The timer shall be set to switch on street lights fifteen minutes before sunset and switch off the street lights fifteen minutes after sunrise. The licensee shall carry out switching on and switching off of street light replacement of fixtures/bulbs/timer, etc. on the poles on the request of the streetlight consumers: AlI such services shall be on chargeable basis. Maintenance work of special street light support such as on tubler support, high mast light with under ground wiring etc. executed by local body shall be done by local body only:

4 · 56 Supply to small cottage industry = special provisions:

4 · 57 In order to encourage HT connection instead f individual connections to group of LT consumers in residential colonies or commercial complexes, the Commission may consider to provide certain percentage of rebate to such HT consumer in the applicable HT tariff. The distribution company may install 11/.4 KV transformer, its related HT & LT protective devices and maintain the distribution transformer by billing the monthly charges as approved by the Commission: This will avoid initial capital investment by consumer for installation of transformer sub-station and will give relief to the consumer from routine maintenance of transformer.

4 · 58 Schedule for completion of various activities relating to new connection and increase of load

4 · 59 Temporary Power Supply for LT and EHTIHT connection: Any person requiring supply of electricity for a purpose that is temporary in nature, and for a period of one year or less, may apply for temporary power supply in the prescribed form (Annexure- 1 or 2) along with documents prescribed in clause 4.16 and 4.17 of this Code. The applicant shall also furnish the proof of occupation of premises or NOC from owner of premises as the case may be. If the supply is required at a place owned by local authority, NOC from local authority is required: A temporary supply shall be initially for a period maximum up to one year subject to extension based on technical feasibility at the time of extension:

4 · 60 Nothing contained in this chapter shall be taken as requiring a licensee to give supply of electricity to any premises if he is prevented from doing so due to force majeure conditions as given in clause 13.1.

4 · 61 Provided that in case temporary supply is required in premiseslplace where 100 or more persons are likely to assemble; applicant shall submit NOC from District Magistrate and clearance of Electrical Inspector.

4 · 62 Provided further that in case any permitINOC is withdrawn by the competent authority after energization of connection; supply shall be disconnected forthwith and shall be reconnected only after the permitINOC is restored:

4 · 63 If there are outstanding dues on the premises, temporary connection shall not be given till such dues are paid by the consumer in full:

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5 · 11 The distribution transformer can be indoor or outdoor type. The sub-station can be constructed underground where there is paucity of space or for supply to underground installations: Dry type transformers only shall be installed for installation inside residential and commercial buildings Transformer in flood prone areas shall be above the expected water level during flood. 5.12 The maximum losses of oil filled distribution transformers shall not exceed as that for at least three star rating transformer specified by Bureau of Energy Efficiency (BEE):

5 · 14 For 33/.4 kV transformer, suitable high rupturing capacity cartridge fuses or moulded case circuit breakers (MCCB) or miniature circuit breakers (MCB) or air break switch shall be provided on low voltage side of transformers. The high voltage side of these transformers shall be protected by drop out expulsion type fuses or circuit breakers 5.15 For 11/.4 kV transformer suitable high rupturing capacity cartridge fuse or MCCB or MCB or Air break switch shall be provided on low voltage side of transformer of 100 KVA and above. The high voltage side of these transformer shall be protected by drop out expulsion type fuses or circuit breakers:

5 · 16 Surge arresters of rating 9 kV on 11 kV, 20kV on 22 kV and 30 kV on 33 kV outdoor type shall be used for diverting the lightning surges to earth: Earthing of transformer 5.17 Connectivity of equipments with earthing shall be as follows:

5 · 24 Before any wiring or apparatus in the case of low-tension consumer; is connected to the system, it shall be subject to inspection and approval of the licensee and no connection shall be made without the licensee's approval.

5 · 25 If the consumer's installation is found to be not safe for connection; the licensee shall advise the consumer in writing specifying the defects to be rectified: On receipt of intimation of rectification of defects, the licensee shall retest the installation:

5 · 26 The licensee shall levy no charge for the first test: Subsequent tests, necessitated due to faults found at the initial test shall be charged for in accordance with the rates approved by the Commission. The licensee will not accept any responsibility with regard to the maintenance or testing of wiring or apparatus on the consumer's premises.

5 · 30 If as a result of such proposed extensions and alterations, there is possibility of an increase in connected load or contract demand over the sanctioned connected load or contract demand, the consumer shall take steps to submit requisition for additional supply. Failure to regularize the increase in connected load or contract demand may not only result in billing at the penal rates, as provided for under this Code, but may also result in disconnection of supply after due notice:

5 · 32 A licensee or any person authorized as aforesaid may also; in pursuance of a special order in this behalf made by an District Magistrate and after giving not less than 24 hours' notice in writing to the occupier: (1) Enter any premises or land referred to in clause 5.31 of this Code for any of the purposes mentioned therein; (2) Enter any premises to which electricity is to be supplied by him, for the purpose of examining and testing the electric wires, fittings, works and apparatus for the use of electricity belonging to the consumer.

5 · 33 Where a consumer refuses to allow the licensee or any person authorized as aforesaid to enter his premises or land in pursuance to the provisions of above clauses, or when such licensee or any person has SO entered, refuses to allow him to perform any act which he is authorized by those clauses to perform, or fails to give reasonable facilities for such entry or performance, the licensee may, after the expiry of 24 hours from the service of a notice in writing on the consumer, cut off the supply to the consumer for so long as such refusal or failure continues:

5 · 34 The HT and EHT consumers shall maintain average monthly power factor as specified by the Commission in tariff order from time to time. Consumers shall be liable to pay penalty or receive incentive as may be specified by the Commission; from time to time, on account of variation from specified power factor. The licensee may discontinue supply, after due notice of 15 days, to any installation where the average monthly power factor is found less than 70% without prejudice to the right of the licensee to levy demand/ minimum charges as applicable during the period of disconnection.

5 · 37 The consumer's mains shall; in all cases, be brought back to the licensee's point of supply and sufficient cable shall be provided for connecting up with the licensee's apparatus:

5 · 41 The consumer shall take all reasonable precautions to prevent mechanical damage to the earthed terminal and its lead belonging to the supplier.

5 · 43 Gas and water pipes shall on no account be used for earthing purposes. All wiring shall be kept as far as possible away from gas and water pipes: Separate neutral and separate earthing be provided for alternate supply system such as diesel generating set, etc: Consumer has to ensure that there is no possibility of feed back of supply to the grid.

5 · 45 Before taking the insulation test of the installation the wiring must be completed in all respect All fittings must be connected to the conductors and all fuses must be placed all switches in on position before the test are carried out: A pressure of 500 V will be applied between installation and earth, (by megger) and the insulation resistance to earth after one minute charging shall be such as will not cause a leakage from the insulation exceeding on five thousandth part of maximum current demanded: The test between conductors should give at least half the result that to "earth".

5 · 46 If as a result of such inspection and test if the supplier is satisfied that the installation is likely to be dangerous, he shall serve on the applicant a notice in writing requiring him to make such modification as are necessary to render the installation safe and may refuse to connect or reconnect the supply until the required modification have been completed.

5 · 47 If during inspection the insulation resistance of the consumer's installation is found to be SO low as to prevent safe use of energy, the licensee or his authorized representative after giving 48 hours notice shall, without prejudice to other actions as per law, disconnect the supply of power to the premises till the defects are removed; in accordance with regulation 34 of CEA Safety Regulation.

5 · 53 Supply to LT installations with induction motorls of capacity of 3 BHP and above shall not be given unless suitable capacitors to improve power factor are installed:

5 · 54 All LT consumers, other than consumers covered in clause 5.52 (i.e. other than agriculture pump and motive load) with load of 15 KW or above shall install capacitor of appropriate capacity SO as to ensure minimum average monthly power factor as specified by Commission. Consumers shall be liable to pay power factor surcharge or receive incentive as may be specified by the Commission in the relevant tariff order; on account of variation in power factor. However; condition for installation of capacitor on domestic and non- domestic light and fan connection of 15 KW and above may be considered in subsequent tariff order: 42

5 · 55 The licensee may discontinue supply; after a notice of 15 days;, to any installation where the average monthly power factor is found less than 70% without prejudice to the right of the licensee to levy minimum charges as applicable during the period of disconnection.

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90 · For the entire period of temporary connection; subject to maximum of 90 days_ Stone crusher,hot-mix plants 90 Consumers unable to provide 90 proof of legal occupation of premises Other consumers 45

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6 · 10 Additional security deposit; if required, shall be included in the regular electricity bill and the payment shall be due along with the energy bill within due date. If the consumer fails to pay the additional security deposit as per the bill, the licensee is entitled to discontinue the supply of electricity so long as such failure continues:

6 · 11 In the case of consumers who have been sanctioned additional load, the additional security deposit shall be calculated for the additional load as if it is a new service. Similarly, if the contract demand is reduced, the licensee may recalculate the security and give credit of excess security deposit; if any, by way of adjustments in next month electricity bills of the consumer: 6.12 On consumer's request; the licensee may allow the consumer the facility to pay additional security deposit in appropriate monthly instalments. Interest on security deposits 6.13 The licensee shall pay interest as per directive guidelines of Reserve Bank of India (RBI) on the security deposits: It shall be the responsibility of the licensee to ascertain the such rate from RBI and to inform the consumers through the billing mechanism. 6.14 The amount of interest shall be calculated in April every year for the preceding year. The interest amount so calculated shall be paid by way of adjustment in full against the monthly electricity bill for the month of May of that year and if SO required in the bills for subsequent months 6.15 In case of delay in payment of interest on security deposit; the licensee shall be liable to pay an interest on the amount of interest at the rate of 1% per month or part thereof by way of simple interest: 6.16 In case of delaylexceeding a period of three months in adjustment of interest on security deposit; the consumer may lodge a complaint in the concerned Consumer Grievance Redressal Forum as constituted under sub section (5) of section 42 of the Act by the licensee.

6 · 17 In case the supply of consumer is disconnected due to non-payment of electricity dues, the security deposit of consumer available with the licensee is liable for adjustment against outstanding arrears on due intimation to consumer. 6.18 In case consumer subsequently comes up for reconnection he has to pay the amount equivalent to the amount adjusted from his security deposit before reconnection:

6 · 20 The licensee will be liable to pay simple interest 1% per month or part thereof on the amount of refund outstanding from due date of refund.

6 · 21 The consumer may opt for mode of refund of security deposit such as in cash; cheque etc In case consumer opts for refund through demand draft money order; the refund may be made after deduction of demand draft money order charges.

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7 · 10 Application form for reduction of load, shall be filed with the licensee in the prescribed form as per Annexure 5 along with the following documents: (a) Details of alteration/ modification/ removal of the electrical installation with work completion certificate and test report from a_ licensed electrical contractor where alteration of installation is involved in case of LT connection. Any other reason for reduction of contract demand: Details of generators, if any, installed by the consumer along with copies of the safety clearance certificate issued by the competent authority for installation of the generators: 7.11 On receipt of the application form for reduction of load/contract demand, the licensee shall take the following steps: (a) The licensee shall consider the grounds stated in the application, verify the same and decide the application within a period of 30 days. If the consumer is not satisfied with the decision of the licensee, an appeal can be made to the Electricity Grievance Redressal Forum set up by the licensee under section 42 (5) of the Act and then to the Electricity Ombudsman as appointed or designated by the Commission under section 42 (6) of the Act whose decision shall be final subject to such remedy as may be available under any statute. If the request is not decided by the licensee within the above- mentioned period of 30 days, the applicant may, by a written notice to the licensee, draw its attention to the matter and if no decision is still communicated to him within the period of further 30 days; the permission of reduction of load Icontract demand shall be deemed to have been granted, immediate after expiry of 30 days from the date of receipt of application by the licensee and the consumer may submit supplementary agreement to licensee for reduction of load/contract demand:. (C) The LT consumer after execution of supplementary agreement and after reduction of load shall inform to licensee by submitting test report from authorized licensed electrical contractor. Licensee shall arrange for inspection within 2 days in case of urban and 5 days in case of rural area: After inspection and verification of load reduction the licensee will change the meter if required within 15 days of inspection: The reduction of load shall be with effect from the first day of the following billing month thereafter: d In case of HT and EHT connection, after sanction and execution of supplementary agreement; the licensee shall change the metering equipment and meter if required within 15 days and give effect of reduction of contract demand. The reduction of contract demand shall take effect from the first day of the next billing month: In case no change of meter and metering equipment is required then the effect of reduction in contract demand be given from the first day of billing month following the execution of supplementary agreement for reduction in contract demand or at latter date as indicated in supplementary agreement: 48

7 · 12 After expiry of the initial period of agreement, the consumer may apply for reduction of his contract demand load up to any extent: The above reduction is subject to permissible minimum contract demand as specified in clause 3.4 of this Code. In case the consumer reduces the contract demand with the utility and sources power from another supplier but not as captive user; he shall be liable to pay additional surcharge as provided in Section 42 (4) of the Act i.e. cross-subsidy surcharge as approved by the Commission in relevant tariff order.

7 · 13 When reduction of contract demand load is agreed to, the consumer shall execute a supplementary agreement: The licensee shall recalculate the security deposit and the excess security deposit left with the licensee, if any shall be adjusted in electricity bill of consumer for the next month: If there is any balance after adjustment same shall be refunded to the consumer within 7 days from issuance of such bill:

7 · 14 If a consumer, who has reduced his contracted load/contract demand due to any reason, desires to restore the load within one year of such reduction, it shall be permitted but such restoration shall be subject to the technical feasibility and the condition that reduction of load/demand shall not be permitted again within the initial period of agreement.

7 · 16 On account of reduction in contract demand if a HT consumer requests to avail LT connection the following shall be followed: Consumer may be permitted to change over to LT with connected load not exceeding 100 HP. HT metering arrangement shall continue and billing of electricity supplied shall be made as per applicable LT tariff after deduction of 3% transformation loss. Billing of meter rent shall be as per HT metering: (iii) Consumer shall clear all the outstanding dues of HT connection and undertake to pay the amount that would become subsequently due in respect of HT connection. (iv) The HT agreement shall cease to have further effect from the date of release of LT connection. Ownership of the transformer of HT connection has to be transferred to the licensee free of cost and responsibility of maintenance and replacement after failure lies with licensee. (vi) The security deposit available against HT connection be transferred against LT connection: (vii) Consumer shall enter LT agreement incorporating aforesaid points:

7 · 18 The agreement shall include the following: (1) Name and address of the consumer; (2) Postal address of the premises for which electricity supply has been requisitioned and for which the agreement is being executed; (3) Sanctioned load/ contract demand; (4) Purpose of usage of electricity; (5) Declaration by the consumer. To abide by provisions of Act and this Code; To pay for the supply of electricity based on the prevailing tariff; (iii) To pay for all other charges payable in accordance with this Code and the Schedule of Miscellaneous Charges of the licensee approved by the Commission from time to time; (iv) To deposit such security money as the licensee may be entitled to recover from him under the Act and this Code

7 · 19 A copy of the agreement executed shall be given to the consumer. If there is no separate written agreement between the Distribution Licensee and the Consumer; after the supply of electricity has commenced as applicable to temporary connection and generators not availing start-up power and captive consumer draws power from the grid through open access, shall be deemed to be governed by terms and conditions of Supply Code and shall be billed as per provision in relevant tariff order: 7.20 In case the name of consumer has not been got changed even after change of ownershiploccupant;, the terms and conditions of this Code shall remain applicable to the person availing supply from said connection. 7.21 The consumers who are governed by some special clauses in the agreement executed with licensee, shall continue to be governed by such special clauses in the agreement:

7 · 22 An agreement; in the standard form, shall be executed by the consumer on the stamp paper of a prescribed value, for getting a new connection In case of any special circumstances, special clauses may be added to the agreement; if agreed to between the licensee and the consumer, provided such clauses do not contravene the provisions of the Act; this Code, and other rules and regulations in force. These special clauses shall form a part of the agreement: 7.23 With the agreement the consumer other than domestic and single phase non- domestic connections shall submit a plan of map of scale not less than Cm=12 meters (1"=10Oft) showing the boundary within which supply is required, clearly marked and distinctly coloured showing the point of supply and proposed extension: The maps submitted, agreed upon and signed by both the consumer and the licensee shall form a part of the agreement:

7 · 24 A connection may be transferred in the name of another person upon death of the consumer or in case of transfer of the ownership or occupancy of the premises, upon filing an application form in the prescribed format given in Annexure 4 of this Code for change of name by the new owner or occupier: 7.25 The licensee shall deal with applications relating to change of consumers name due to change in ownershiploccupancy of property in accordance with the procedure detailed below: (1) The applicant shall apply for change of consumer's name in the format prescribed in Annexure 4 of this Code, along with a copy of the latest bill duly paid: The request for transfer of connection shall not be accepted unless all dues recoverable against the concerned connection are settled: The application form shall be accepted on showing proof of ownershiploccupancy of property: A "No Objection Certificate from the registered consumer/ authorized person/ previous occupant of the premises shall be required for cases involving transfer of security deposit in the name of applicant:

7 · 26 The licensee shall deal with applications relating to transfer of consumer's name to legal heir in accordance with the procedure detailed below: (1) The applicant shall apply for change of consumer's name in the format prescribed in Annexure 4 of this Code; with a copy of the latest bill duly paid. The application form shall be accepted on showing the Registered Willldeed; Succession/Legal heir Certificate, Mutation in municipal/land records or any other proof of legal heirship. (2) The change of consumer's name including security deposit shall be effected within two billing cycles after acceptance of application, and execution of supplementary agreement by new applicant: (3) Any charge for electricity or any sum other than charge for electricity as due and payable to licensee which remains unpaid by a deceased consumer or the erstwhile ownerloccupier of any landlpremises as the case may be, shall be a charge on the premise transmitted to the legal representativel successors-in-law or transferred to the new owner of the premise as the case may be, and same shall be recoverable by the licensee as due from such legal representative or successor-inlaw or new ownerloccupier of the premises as the case may be.

7 · 35 After expiry of initial period of two years of agreement from the date of its commencement; the agreement shall automatically continue on year to year basis on same terms and conditions.

7 · 37 If supply of a consumer is disconnected during currency of agreement period, the demand minimum charges be billed as per provision in tariff order In case the consumer remained disconnected for 2 months without payment a 15 days notice be issued to the consumer in the format shown in Annexure 6 to pay the dues and get supply reconnected or else the meter and metering equipment will be removed: If no action is taken by consumer the meter and metering equipment be removed after period of 6 months ending at the end of billing month from the date of disconnection or on the last date of the month in which agreement period expires, whichever is earlier after issuing due 15 days subsequent notice to consumer:

7 · 38 In case consumer comes to avail supply within agreement period, meter and metering equipment if removed be installed and connection served after submission of fresh test reportlapproval from electrical inspector:

7 · 39 Domestic, single-phase non-domestic and streetlight category of consumers may terminate the agreement after giving one month's notice in the format shown in Annexure 7 even during the initial period of agreement of two years

7 · 40 All consumers other than domestic, single-phase non-domestic and street light category can terminate the agreement after the expiry of the initial period of two years on giving at least one month's notice in the format shown in Annexure 7 irrespective of having executed any supplementary agreement: One month time will be considered from the date of receipt of notice by licensee. The licensee shall arrange for special meter reading; at a mutually acceptable date, to facilitate preparation of the final bill of the consumer: The agreement shall be terminated on the last day of the billing month and the licensee shall raise the final bill accordingly.

7 · 41 However, if such agreement is to be terminated for reasons whatsoever, for categories other than domestic, single phase non-domestic and street light consumer before expiry of the initial period of agreement; the consumer shall be billed demand Iminimum charges as per provision in clause 7.37 of this code for the balance period of the agreement of two years:

7 · 42 After permanent disconnection of supply and termination of agreement due intimation shall be given by the licensee to the consumer in the format shown in Annexure 8. 7.43 On termination of the agreement; the licensee shall be entitled to remove the meterl service line and his other equipment from the premises of the consumer installed for supply of power: In case the licensee has not been able to remove the meter, metering equipment due to consumer's premises being locked and is not opened even after issue of notice, the licensee may claim the charges towards cost of meter and metering equipment. After permanent disconnection; if the consumer wishes to revive the connection, his application would be treated as an application for new connection and would be entertained only after all outstanding dues have been cleared:

7 · 46 The electrical energy supplied to the consumer shall not be utilized by the consumer in any manner prejudicial to the licensee and all usage must be in accordance with the provisions of the agreement and this Code.

7 · 47 No consumer shall use the energy for any other purpose, other than that mentioned in the agreement or extend the line beyond its premises other than that for which it was sanctioned by the licensee, until and unless prior sanction of the licensee is obtained for such diversion or extension:

7 · 48 Where the consumer's installation is disconnected from the licensee's supply system as per direction of the Government;, the Electrical Inspector or other appropriate authority on account of violation of any Act, Rules and Regulation, the supply shall be reconnected on payment of prescribed disconnection and reconnection charge with the approval of the Government or the Electrical Inspector or other appropriate authority, as necessary. During the period of temporary disconnection the consumer shall be liable to pay the demandlminimum charges as per provision in relevant tariff order. However; in case disconnection is not on account of violation of any Act; rules and regulation by the consumer but on account of law and order situation as per order of District Magistrate then in such condition no demand minimum charges and disconnection and reconnection charges be levied: 55

7 · 49 The consumer shall not supply any energy supplied to him by the licensee to another person or to other premises unless he holds a suitable sanction of license for distribution and sale of energy granted by the Commission/State Government or has been exempted from obtaining the license or has been appointed as franchisee:

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8 · 5

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8 · 8 Consumer meter shall generally be owned by licensee. Any consumer; if he sO desires, can purchase and provide his own meter and metering device of the specifications from the vender list as approved by the licensee: In such case the consumer shall maintain the meter in accurate working condition: Scheduled testing of meterlmetering device will be conducted by licensee on payment of approved testing fees. Such consumers shall not be required to pay the monthly meter-rent:

8 · 9 Meter should ordinarily be fixed in such a manner that it is protected from the elements (rain etc ) and can be read from outside without the need of meter reader to get the premises unlocked or opened for meter reading purpose: In special situation, the licensee may permit the meter to be fixed at a place different from the one indicated above and this permission shall be accorded by the officer not below the rank of Assistant Engineer or equivalent and shall be in writing: The meter box shall normally be mounted at a height between 1.5 to 2 meters above ground level so that meter reading counterl display window is at eye level. Meter be installed by the licensee within the protected premises of the consumer near to main entry gate (within boundary wall looking to safety of meter as per clause 11.64 of this Code: The consumer shall run his wiring from such point of supply.

8 · 10 In case of multi-storeyed complexes, meters shall be provided at one place, normally in the pillar box, close to main entry gate, as may be decided by the licensee preferably on ground floor having proper ventilation and illumination. 8.11 For LT temporary connection; the meter shall be installed on the pole provided at the point of extension of distribution mains or service lines.

8 · 12 All new meters should be installed in a tamper-proof meter box The licensee shall prepare and implement a phased plan to install tamper-proof meter boxes for all the meters, which are at present installed without tamper ~proof meter boxes:

8 · 13 In case of semi-permanent (kuchha) houses the licensee shall ensure that the meter is properly fixed on a wall and is accessible to the meter reader. In case the consumer does not provide good quality wall for fixing the meter, the licensee shall be free to fix the meter on the electricity pole or in a pillar-box to be provided by the licensee.

8 · 14 Whenever new meterl metering equipment is installed (as a replacement or for a new connection) , the meter shall be properly sealed in the presence of representatives of both the parties: Both the representatives witness to the sealing, shall affix their signatures on the specified documents mentioning their full name. The seal; name plates and distinguishing numbers or marks affixed on the meter and metering equipment shall not be broken, erased, altered or in any way interfered with by either party except in the presence of a duly authorized representative of the other party. Copy of this document be given to consumer.

8 · 15 The consumer shall be responsible for safe custody of meter installed in his premises: In case a meter is lost or stolen from the premises of the consumer; the consumer shall report such matter in the police station and the supply shall be restored by the licensee after installation of a new meter at the cost of consumer.

8 · 16 In a situation where the licensee is facing problems in collection of energy dues, the licensee may install pre-paid meters: The scheme of prepayment be got approved by the licensee from the Commission and shall be implemented after ensuring adequate publicity: The meters shall conform to the technical requirements as prescribed in Central Electricity Authority (Installation and Operation of meters) Regulations 2006. (CEA Metering Regulation hereafter) Periodical Testing of Meters 8.17 It shall be the responsibility of the licensee to satisfy himself regarding the accuracy of the meter before it is installed and may test it for this purpose. 8.18 The licensee shall also conduct periodical testing of the meters as per the following schedule: (a) Single phase meters ~once in every five years (b) LT 3 phase meters including CT if any ~once in every 3 years (c) HT and EHT meters along with metering equipment ~once in a year

8 · 20 If during periodic or other inspection by the licensee, any meter is found to be not recording correctly, or a consumer makes a complaint in this regard in the format shown in Annexure 9, the licensee shall arrange to test the meter within 7 days in urban area and 15 days in rural areas: In case LT consumer's meter is found defective, it should be replaced within 15 days in urban areas, and within 30 days in rural areas. In case of HT consumers, meter should be replaced within 15 days

8 · 21 A consumer may request the licensee to test the meter, if he still doubts its accuracy, by applying to the licensee along with the requisite testing fee. The licensee shall test the meter in testing laboratory within 30 days of the receipt of the application and testing fee.

8 · 22 In all cases of testing of a meter in the laboratory, the consumer shall be informed of the proposed date of testing at least 7 days in advance, so that he or his representative may present at the time of testing, personally or through an authorized representative. The signature of the consumer or his authorized representative , if present; shall be obtained on the Test Result Sheet as a token of witness: In case the consumer authorized representative is not present; the licensee's representative and the testing laboratory official shall sign on the test report: The licensee shall dispatch the copy of test report to the consumer; to be received under acknowledgment; within 2 working days of the date of testing: In case of faulty meter billing for a maximum period of six months or from the date of last testing inspection, or the month from which consumption has reduced considerably whichever is less be done, on the basis of the test result.

8 · 23 If a consumer disputes the results of testing; he may make a representation to the Electrical Inspector within one month from date of conveying the test result by the licensee who may get the test conducted in his presence.

8 · 24 In case the meter is found to be burnt due to technical reasons attributable to licensee such as voltage fluctuations, transients etc. the licensee shall not charge the cost of meter. However ,; in case of burnt meter attributable to consumer such as increase of load, drawal of excess power etc. the licensee shall be entitled to recover the cost of the meter.

8 · 25 The provisions of CEA Metering Regulations as amended from time to time and the orderslguidelines of the Commission in this regard shall be applicable with regard to installation and operation of meters 8.26 In case CT& VT forms the part of meters, the meter shall be installed near the instrument transformer as far as possible to reduce the potential drop in the secondary lead: 8.27 The distribution licensee shall put in place a system of quality assurance and testing of meter by setting up accredited meter testing laboratory or utilize the service of other accredited laboratory: 8.28 Testing of consumer meters may be done at site or may remove and replace the same by a tested meter. The standard reference meter of better accuracy class than the meter under test shall be used for site testing of consumer meter up to 650 volts: The testing of consumer meter above 650 V should cover entire metering system including current transformer (CTs) and voltage transformers (VTs): 8.29 The accuracy clause of CTs and VTs shall not be inferior to the associated meter. The voltage transformer shall be electro-magnetic VT or capacitive VT.

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9 · 10 Bills shall be prepared for each consumer on the basis of the prevailing tariff order of the Commission:

9 · 11 When supply to a new consumer is commenced at any time during the billing month; the demand charges, minimum charges andlor any other similar fixed charges shall be levied on prorata basis for the number of days for which supply is given in that particular billing month: The units to be charged under various blocks or slabs shall also be accordingly prorated: For the purpose of this sub-clause, number of the days in a billing month shall be 30 days. 9.12 If, for any reason meter is not accessible for reading; the meter reader shall leave a notice in writing to the consumer to keep the meter available for reading at the time and date given in notice or to convey the reading himself. If after notice the consumer neither convey reading nor give access to meter for reading; the licensee shall be free to send a provisional bill prepared on the basis of average monthly consumption of previous financial year.

9 · 13 The average amount thus billed shall be adjusted against the bill raised on the basis of actual meter reading during subsequent billing month cycle by considering 50% consumption in each month. Such provisional billing shall not continue for more than two billing months billing cycles as the case may be at a stretch: If the meter remains inaccessible even for the next meter reading, the consumer will be served with a notice to open his premises for reading of the meter at a fixed time and date. If the meter is not accessible at the time and date fixed in the notice, the supply will be liable to be disconnected after serving a 24-hour notice under section 163 (3) of the Act.

9 · 14 The licensee may send bills to consumers by hand or by post: On a receipt of a request from a consumer the licensee shall send it by registered post and the expenses of such delivery of bill shall be recoverable from the consumer:

9 · 15 The licensee shall distribute the bills to consumers at least not less than seven days before the due date for payment in cash:

9 · 17 Basis of billing and reasoning of adopting such basis need to inform to consumer: 9.18 The assessed billing shall be for the period of 6 month including the month during which assessment is made or actual period when meter is considered not functioning properly whichever is less and to be continued till replacement of meter. 9.19 In case load during the period of assessment is increased or decreased as compared to the period on the basis of which assessment is being made the assessed demand, consumption may be increased or decreased accordingly in that proportion. 9.20 For low tension consumers, the defective meter shall be replaced within a maximum period of fifteen days in urban area and thirty days in rural area; from the date of detection of the fault: In case of HT and EHT consumers, meter should be replaced within fifteen days of detection of fault.

9 · 21 Licensee shall ensure that sample check of least 5% of LT light and fan and pump connections are carried out in a year apart from 100% connections of 15 HP and above.

9 · 24 The bill may contain additional information; if any; as desired by the licensee

9 · 25 The licensee shall make arrangements to provide guidance and information to the consumer on telephone or mobile and for this purpose the licensee shall set-up call centre customer care centres at central level and up to divisional level with facility of voice based complaint recording facility. Details of payment status, arrear status, authorized load, contract demand etc. may be provided to the consumer if he discloses his connection number and address

9 · 31 The authority to whom representation is made will dispose the representation after hearing both the sides and convey his decision within 30 days of representation by the consumer: During the hearing the officer concern shall give due consideration to the fact submitted by the consumer; and pass a speaking order: The order shall also contain the submission made by the consumer during hearing, and reasons for acceptance or rejection of the same. The consumer will be served a revised bill if any to be paid in 7 days. The consumer may accept the bill and deposit the amount of this bill. In case of non-payment within due date the amount of supplementary bill is liable to be added in next month regular monthly bill: 9.32 In case the authority to whom representation is made has come in to conclusion that there is no case of supplementary billing or the amount already paid on this account is in excess of actual amount payable, the balance amount be credited to consumer's account in next month's bill along with an interest 1% per month or part thereof on the amount refundable till the date of its payment: 9.33 Aggrieved with decision of authority to whom representation is made the consumer may approach Consumer Grievance Redressal Forum (CGRF) framed under section 42(5) of the Act: 9.34 The licensee may nominate and authorize it's employee(s) officer(s) to approve issue of supplementary bill based on type of connection/load/amount of supplementary bill, etc.

10 · 10 Receipt of payment of electric bill shall be issued to the concerned consumer/ representative on payment. 10.11 The consumer may also be allowed to make advance payment of future bills, which shall be adjusted in the succeeding months. However, only the regular bill amount shall be adjusted from the advance payment: Before adjusting any other amount; the consent of the consumer shall be sought: The license wili provide suitable rebate in case of advance payment as per provision in relevant tariff order. 10.12AIl consumers who default in the payment of the billed amount shall be liable to pay delayed payment surcharge, on the amount outstanding; at rates as approved by the Commission from time to time in tariff order. While accepting payment after the due date, the surcharge payable, shall be calculated and the additional amount payable shall be collected along with the normal billed amount. 10.13 All payments made by the consumer will be adjusted in the following order of priority: (a) Electricity Duty and Cess on the current consumption Arrears of Electricity Duty plus arrears of Cess, if any Delayed payment surcharge Balance of arrears, if any (e) Current bill amount

10 · 14 Instalment facilities:

10 · 16 In case of death of a consumer; the legal heir shall be liable to pay the dues of such consumer. The legal heir should also take steps to get the connection transferred in his name within a period of three months or else the terms and conditions of this Code and the agreement executed with licensee for the said connection shall remained effective.

10 · 17 If a consumer fails in payment of any bill in full, without the approval of the authorised officer, by the due date, the service connection of the consumer will be liable to be disconnected on temporary basis: Before disconnection of a consumer's installation, the licensee would serve a notice of fifteen clear days. Effort should be made that before disconnecting a domestic connection; an adult member of the family should be informed: If the proof of removal of the cause for disconnection is produced to the satisfaction of the Licensee's employee deputed for the purpose_ the supply shall not be disconnected. In this regard, the licensee shall follow provisions of section 56 of the Act. 10.18 No sum due from any consumer under section 56 of the Act shall be recoverable after the period of two years from the date when such sum became first due unless such sum has been shown continuously as recoverable as arrear of charges for electricity supplied and the licensee shall not cut off the supply of the electricity: 10.19 After temporary disconnection, the supply shall be restored only after the consumer pays the total outstanding chargesldues/ amount of instalment fixed along with disconnection-reconnection charges:

10 · 20 It shall be the responsibility of the licensee to ensure that no default in payment is continued beyond a reasonable period subject to a maximum of three months without action for temporary disconnection. The authorised official of the licensee will ensure that all the cases pertaining to default in payment are monitored regularly and timely action is initiated as per prescribed procedure for temporary disconnection and thereafter for permanent disconnection

10 · 22 After temporary disconnection in case the consumer does not come up to get supply reconnect; by making payment of outstanding dues, the connection be permanently disconnected after termination of agreement by following the procedure as stated in para 7.36/7.37 of this Code whichever is applicable.

10 · 25 In case the consumer comes up to avail connection after expiry of agreement period; it would be treated as new connection and shall be dealt accordingly after payment of outstanding dues if any:

11 · 1

11 · 2 The consumer shall not make such use of supply given to him by the licensee for which he is not authorized by licensee or which may be prejudicial to the licensee within the provision of Act and this Code:

1133 · The licensee or his authorized person shall be entitled to enter the premises immediately after informing the consumer; for checking unauthorised use of energy; unauthorized additions and alterations to equipment; theft and misappropriation of energy, diversion of power, by-passing or tampering of the meter, or for general inspection and testing: On detection of unauthorised use of energy; unauthorized additions and alterations to equipment; theft and misappropriation of energy, diversion of power or bypassing or tampering of the meter the licensee may take actions as per the provisions of the Act and this Code: 11.4 Inspection, testing or checking of any domestic place or domestic premises however shall not be carried out between sunset and sunrise except in the presence of an adult male member occupying such premises

11 · 5 If the consumer does not provide reasonable facility to the licensee to enter into the premises for the purposes stated in clause 11.3 above, the licensee may give 24 hours' notice in writing to the consumer; of its intention to discontinue the supply: If the consumer still does not provide access, the licensee shall be entitled to discontinue supply to the consumer:

11 · 6 The inspection team of the licensee, headed by an Officer shall carry along with them their Photo Identity Cards. Photo Identity Card should be shown to the consumer before entering the premises

11 · 7 The report of inspection shall be signed by the Inspecting Officer, members of the inspection team and by the consumer; if the consumer refuse to sign the report then the same has to be recorded in the inspection report and a copy of report must be handed over to the consumer or his/her representative at site immediately under proper receipt_ In case of refusal by the consumer or his/her representative to either accept or give a receipt; a copy of inspection report shall be pasted at a conspicuous place inloutside the premises and photographed. Simultaneously, the report shall be sent to the consumer under Registered Post on the day or the next day of the inspection.

11 · 8 Unauthorized use of electricity shall mean the usage of electricity by any artificial means; or 72

11 · 9 If on an inspection of any place or premises or after inspection of the equipments, gadgets, machines, devices found connected or used or after inspection of records maintained by any person; the assessing officer comes to the conclusion that such person is indulging in unauthorized use of electricity, he shall provisionally assess to the best of his judgement the electricity charges payable by such person or by any other person benefited by such use considering the charges already paid by the consumer during the period for which assessment is made.

11 · 10 The assessing/authorised officer shall prepare the bill for unauthorized use of electricity for the entire period during which unauthorised use has taken place. If, however, this period can not be ascertained, it shall be limited to a period of twelve months immediately preceding the date of inspection: 11.11 In cases where connection was served less than one year back or the connection was checked within last one year period, the period for assessment will be from the date of connection or last checking of connection whichever is less till the date of inspection: 11.12 Assessment shall be made at a rate equal to two times (2 times) the tariff applicable for the relevant category of consumer using electricity for the same purpose as found during inspection. 11.13 In case the consumption recorded by the meter is found in order and there is no dispute on the consumption recorded by meter, billing as per two times tariff applicable be done based on recorded consumption

11 · 14 The following officers of distribution company has been authorized in the rules notified by the State Government (rules) for provisional and final assessment which may be amended by State Government from time to time:

11 · 15 The order of provisional assessment shall be served upon the person in occupation or possession or in charge of the place or premises within a period of 3 working days from the date of inspection in the manner as prescribed in the Rules by registered post or by hand and the acknowledgement shall be obtained:

11 · 16 Any person served with the order of provisional assessment as per clause 11.15 above, may accept such assessment and deposit the assessed amount within seven days of service of such provisional assessment order upon him: 11.17 Any person; who has been served notice under clause 11.15 above, may file objections, if any, within 7 days from the date of receipt of the provisional bill, to the assessing officer, as designated by the State Government in the Rules, who may, after according reasonable opportunity of hearing to such person; pass final order of assessment of electricity charges within one month of the date of the provisional assessment: 11.18 During the hearing, the Assessing Officer shall give due consideration to the facts submitted by the consumer and pass, a speaking order as to whether the case of unauthorized use of electricity is established or not: The order shall contain the brief of inspection report; submissions made by consumer in his written reply and oral submissions during hearing and reasons for acceptance or rejections of the same.

11 · 19 Any person served with the order of final assessment; may, accept such assessment and deposit the assessed amount with the licensee within 7 days of service of assessment order upon him:

11 · 20 In case of non-payment of bill amount within 7 days of serving the final assessment order; the connection will be disconnected by serving a 15 days notice, which will not be reconnected until the assessed amount is deposited: In case of non-payment; the amount will be shown as arrear in the subsequent regular bill and action be taken for recovery:

11 · 22 Following officers of distribution licensee have been designated as appellate authority in the rules notified by the State Government; which may be amended by State Government from time to time: (i) Next immediate officer Executive Engineer For all LT connection up to 15KW 74

11 · 23 The Appellate Authority will dispose of the appeal after hearing the parties and pass an appropriate order within 30 days of appeal being admitted and send copy of the order to the Assessing Officer and the appellant: The order of the Appellate Authority shall be final and shall not be appeal-able.

11 · 24 The consumer will be served with a revised bill as per order of the Appellate Authority to be paid in 7 days: If a consumer defaults in making payment within 7 days of serving the order of the Appellate Authority, the connection will be disconnected after serving a 15 days notice _ and will not be reconnected until the bill amount is cleared. In case of nonpayment; the amount will be indicated as arrear in subsequent regular bill and action be taken for recovery:

11 · 25 When a person defaults in making payment of assessed amount; he shall be liable to pay, in addition to the assessed amount; on the expiry of thirty days from the date of order of assessment; an amount of interest at the rate of sixteen percent per annum compounded every six months as provided in Section 127(6) of the Act:

11 · 26 In case the Appellate Authority holds that no case of unauthorized use of electricity is established; no further proceedings will be initiated by the licensee and the amount deposited by the appellant shall be refunded along with interest at the rate of 16 percent per annum compounded every six months for the period from the date of deposit till the amount recovered is adjusted through adjustment in the electricity bills of the immediately succeeding months. The appellant may also opt for cash refund of the amount deposited by the appellant along with interest at the rate of 16 percent per annum compounded every six months, till payment of such amount is made by the licensee.

11 · 27 The cases related to enhancement of load exceeding the contract demand by the consumer shall be dealt as per provision given in relevant tariff order 11.28 Where two motors of same capacity are installed with common delivery pipe , capable to be used by only one motor at a time i.e: when other motor is installed as standby to meet out emergency then in such case load of only one motor shall be considered for billing purposes:

11 · 30 Entry, search and seizure for the purpose of detection of theft as per sub- section(2) of Section 135 of the Act shall be undertaken by an officer not below the rank of junior engineer of distribution licensee as authorized by the State Government in the Rules and such entry, search and seizure shall be carried out as per the procedure laid down therein.

1131 · After detailed examination of the evidence if the licensee or supplier is convinced that a prima-facie case exists for the abstraction; consumption or use of electricity dishonestly against the consumer, the licensee or supplier as the case may be, may, upon detection of such theft of electricity, immediately disconnect the supply of electricity:

11 · 32 The officer authorised in this behalf by the State Government in the Rules as specified in clause 11.14 of this Code above shall prepare the bill for theft of electricity pending adjudication by the special court; as per provision in section 154(5) of the Act: 76

11 · 33 The assessment shall be an amount equivalent to two-and-half times the rates as per applicable tariff for the relevant category of consumer for a period of twelve months preceding the date of detection of theft of energy or the exact period of theft if determined, whichever is less. The period of assessment may be arrived at after taking into consideration the following guidelines or any combination thereof or any other reasonable evidence which may be provided by the consumer: (1) Actual period from the date of commencement of supply to the date of detection of theft; (2) Actual period from the date of replacement of component of metering system in which the evidence is detected to the date of detection of theft; (3) Actual period from the date of previous checking of installation to date of detection of theft; (4) Meter Reading Instrument (MRI) data should be considered wherever available.

11 · 34 In making such assessment the authorized officer shall also take into account the representation of the consumer submitted within 48 hours of the detection of theft or any other evidence he considers relevant: The authorized officer shall record reasons for the assessment made. Charges, if any, paid by the person during the period for which the assessment is done, shall be duly credited: 11.35 The authorized officer shall serve an order for charges against the theft of electricity committed by the person within 3 (three) working days in the manner as provided in the Rules through in person or through registered post: 11.36 The supply shall be restored to the consumer within 48 hours after removal of the cause of theft; provided that the assessed amount is deposited in full. The licensee shall take all measures to avoid recurrence of theft in the same premises before restoration of supply. 11.37 The above action shall be without prejudice to the filing criminal proceedings by the licensee in the special court constituted under chapter XV of the Act against the person involved in theft of electricity.

11 · 38 If, it is proved that any artificial means not authorised by the distribution licensee or supplier, as the case may be, exist for the abstraction; consumption or use of electricity by the consumer, it shall be presumed; until the contrary is proved, that any abstraction, consumption or use of electricity has been dishonestly caused by such consumer.

11 · 39 The methodology for assessment of consumption in case of theft of energy

11 · 40 In case theft of electricity is detected in the premises which do not have regular electricity connection; the licensee shall forthwith disconnect the supply to such premises and shall remove the cause of theft immediately by removing the Iinel cablel plant or illegal meter up to the distribution main and other apparatus which are found being used for the purposes of theft of electricity as per the provisions of the Act and the procedure laid down in the Rules. The licensee may subsequently remove or divert or convert the line, cable or electrical plant to prevent further theft of electricity provided that such action shall not result in any inconvenience or disruption of supply to other consumers:

11 · 41 In case of suspected theft;, the Authorized Officer shall remove the meter under a seizure memo and seal it in the presence of the consumer or his authorized representative and the Authorized Officer and the consumer have to sign on the seal affixed on the meter. The Authorized Officer shall record reasons to suspect theft in the premises in his report: The licensee or supplier shall continue the supply to the consumer with a new meter. The old meter shall be tested in the presence of the consumer and the Authorized Officer at the licensee's testing Iab which shall give a test report; in writing, which along with photographs video-graphs if any shall constitute evidence thereof::

11 · 42 No case for theft shall be booked only on account of seals on the meter missing or tampered or breakage of glass window; unless corroborated by consumption pattern of consumer and such other evidence as may be available.

11 · 43 In the event of second and subsequent conviction of a person when the load abstracted, consumed or used or attempted abstraction or attempted consumption or attempted use exceeds 10 KW, such person shall be debarred from getting any supply of electricity for a period which shall not be less than three months but may extend to two years and shall also be debarred from getting supply of electricity for that period from any other sources or generating station. Such cases may be brought to the knowledge of special court and pleaded accordingly: Abetment:

11 · 44 Whoever abets an offence punishable under this Act; shall, notwithstanding anything contained in the Indian Penal Code (45 of 1860), be punished with the punishment provided for the offence.

11 · 45 Without prejudice to any penalty or fine which may be imposed or prosecution proceedings which may be initiated under this Act or any other law for the time being in force, if any officer or other employees of the distribution licensee or the licensee enters into or acquiesces in any agreement to do, abstains from doing, permits, conceals or connives at any act or thing whereby any theft of electricity is committed, he shall be punishable with imprisonment for a term which may extend to three years, or with fine, or with both:

11 · 46 The licence or certificate of competency or permit issued to any electrical contractor; supervisor or worker who abets the commissioning of an offence shall be liable for punishable under sections 135, 136, 137 or 138 of the Electricity Act; 2003 and such license or certificate of competency or permit is liable for cancellation by the licensing authority. All such cases need to be brought to the notice of the licensing authority no sooner it is detected. 79

11 · 47 Under section 151 of the Act, it is provided that the Court may also take cognizance of an offence punishable under the Act, upon a report of a police officer filed under section 173 of the Code of Criminal Procedures, 1973. In all theft cases report should generally be filed with the police.

11 · 48 Under section 151A of the Act; for the purposes of investigation of an offence punishable under the Electricity Act; 2003 the police officer have been given all powers as provided in Chapter XII of the Code of Criminal Procedure; 1973.

11 · 49 Compounding of offences shall be as per the provision of Section 152 of the Act. In compounding offences the authorised officer i.e. Chief Electrical Inspector shall act in accordance with the procedure laid down in the Rules: 11.50 A person or consumer in custody, in connection with the offence of theft of electricity, shall be set at liberty on payment of sum of money in accordance with the Sub-Section (1) of Section 152 of the Act mentioned as below as may be specified by the State Government from time to time. No proceeding shall be instituted or continued against such consumer or person in any criminal court as per Section 152(2) of the Act: Nature of Service Rate at which the sum of money for compounding to be collected per Kilowatt (KW)Horse Power (HP) or part thereof for Low Tension (LT) supply and per Kilo Volt Ampere (KVA) of contracted demand for High Tension (HT) Extra High Tension (EHT) 1 Industrial Service Twenty thousand rupees; 2. Commercial Service Ten thousand rupees;_ 3. Agricultural Service Two thousand rupees; 4_ Other Service Four thousand rupees; 11.51 The compounding of an offence under Section 152 of the Act shall be allowed only once for any person or consumer:

11 · 52 The Electricity (Removal of Difficulties) Order 2005 [S.0.790 (E) dated 8th June'2005] notified by Ministry of Power, Govt of India mandates adoption of measures to control theft of electricity:

11 · 53 The licensee shall arrange to provide tamper proof meter boxes on meters so as to ensure that all the premises have tamper proof meter boxes. The licensee shall simultaneously review the status of the service lines to ensure that it is proper and wherever required, it should be replaced to prevent theftl bypassing of meter. 11.54 The licensee shall undertake regular inspection of premises of consumers and keep up necessary vigilance and shall take up necessary action to ensure

12 · 1 Operations of a generator in the consumer's installation to run in parallel with the licensee's system is permissible only with the written consent of the licensee. 12.2 Where no such consent has been given to consumer; he shall arrange the plant; machinery and apparatus of his generating units; including an extension of or addition to the same, to operate in an isolated mode and the generator; in no case, should get connected to the licensee's system so as to avoid the possibility of feedback in licensees system. The licensee, on intimating the consumer can enter the premises and inspect the arrangement to ensure that at no time the generator gets connected to its system: 12.3 In case the consumer's supply gets extended to the licensee's system from a generator or from any other source, without appropriate approval from the licensee, causing damage to the licensee's apparatus or to human life, the consumer shall be liable for the same and shall duly compensate the licensee for all losses caused to the licensee and to other affected person apart from the disconnection of supply.

12 · 4 Where consent has been given for connectivity with grid, the consumer shall arrange to install appropriate protective system in his installation and ensure its proper functioning: The consumer should also ensure that his supply does not get incorrectly connected to the licensee's system. The licensee shall not be liable for any damage caused to the consumer's plant, machinery and apparatus on account of such connectivity, or any adverse consequence arising thereof:

12 · 6 The voltage level-wise prescribed quantum of power for injection by a_ generating station/captive generating plant to the intra-State transmission system and distribution system shall be as specified in Chhattisgarh State Electricity Grid Code, 2007 as amended from time to time (State Grid Code hereafter).

12 · 7 The voltage level-wise prescribed quantum of power for drawal by a consumer (including captive consumer) from the intra-State transmission system and distribution system (i.e. sum of quantum of open access power and contract demand with licensee) shall be as specified in clause 3.4 of this Supply Code.

12 · 8 Connectivity of the generator's system to the State Transmission Utility system distribution system shall be covered by a connection agreement between the generator and State Transmission Utility distribution licensee. The generator granted connectivity will be required to sign "Connection Agreement" prior to the physical connection with grid.

12 · 9 The grant of connectivity shall not entitle the generator to inject any power to the grid unless it obtains long-term open access, medium-term open access or short-term open access or have agreement to supply to distribution licensee.

12 · 10 A generating station or captive generating plant can construct; operate and maintain its dedicated transmission line. A generator may get the work of dedicated transmission line for connecting its power plant to the grid executed by the licensee or may execute itself. In such case_ procedure and time schedule for extension of line for release of connection to a consumer as specified in clause 4.58 of this Code shall be applicable.

12 · 11 In case the generator desires to maintain its dedicated transmission line itself, it need not require to get the work supervised by the licensee and hence not required to pay supervision charges:

12 · 12 Generator have option either to avail or not to avail start-up power from the licensee's system. In case the generator has not contracted with licensee for start-up power but eventually draws power from the grid, shall be billed as per tariff decided by the Commission in relevant tariff order: 12.13 The generator may contract for start-up power with licensee for contract demand as per provision specified by the Commission in relevant tariff order: Start-up power can be availed for commissioning of the generator and its auxiliaries and thereafter. The import export meter installed at interface point to record the energy injected in to the grid shall be used as billing meter for recording demand and consumption for start-up power purpose. For the purpose of meter reading, billing and payments etc: for start-up power the relevant provisions of this Code shall be applicable.

12 · 14 A consumer of distribution licensee who becomes captive non-captive consumer of captive generating plant (CGP) may reduce their contract demand with the licensee to the extent desired even to zero: This facility will be available once during the initial period of agreement, subject to condition that the contract demand has not been reduced already during the initial agreement period in accordance with provision in clause 7.9 of this Code. This relaxation will be applicable for new captive power plant for the purpose to attract new investment in the field of power generation: For the purpose of meter reading; billing and payment etc. for the electricity used by generator and captive load from the grid the relevant provision of this Code shall be applicable. 12.15 In case of outage of CGP supplying power to a captivelnon-captive consumer who has reduced its contract demand to zero and availed open access_ standby arrangement of supply may be provided by the licensee, and billing for power drawn will be as per the standby charges fixed by Commission in relevant tariff order considering the supply availed as temporary in nature; subject to prior intimation by CGP to the distribution licensee. Metering at interface point: 12.16 Interface meters (main meter) shall be installed and maintained by the State Transmission Utility or transmission licensee or distribution licensee for and at the cost of generator seeking connectivity at STU or transmission licensee or distribution licensee system as the case may be. 12.17 The metering at the inter-connection point for main meters and check meters shall be ABT compatible: AIl matters and arrangements relating to metering shall be governed by CEA (Installation and Operation of meter) , Regulations; 2006 and as amended from time to time: The interface meters for measuring the quantum of energy injected into the grid by generator or captive generating plant shall be installed at the grid sub-station of licensee. For bulk consumers availing power through open access, the interface meter for measurement of energy drawal shall be installed in consumer's premises: 12.18 The main and check meters shall always be maintained in good condition and periodically tested and calibrated by the concerned licensee in the presence of the generator as per clause 8.18 of this Code. The meters shall be sealed in the presence of both parties. Defective meters shall be replaced immediately: 12.19 Reading of the main and check meters shall be taken periodically; on appointed date by an officer of the concerned licensee authorized for the purpose, and the generator or his representative, as the case may be.

12 · 21 When main meter is found to be defective or has stopped, reading of the check meter shall be considered for billing purpose subject to condition that the check meter has been found working properly. 12.22 In case of outage of both the main and check meters, if any energy is interchanged in the intervening period the assessment has to be done on the basis of reading recorded in generator's sending end meter if found working properly by considering average of previous 3 months percentage line loss when both interface meter and generators meter were found working properly: 12.23 In case of outage of both the main meters and check meters SO also generator's sending end meters, the energy injected into the State grid may be assessed considering energy balancing and on the basis of average of previous three months energy loss calculated of the respective sub-station of licensee when main/check meters were working properly by way of energy balancing: 12.24 In case the meter installed in the premises of bulk consumer who is availing open access becomes defective, the assessment of energy drawal is to be done as per the provisions specified for consumers in clause 9.16 of this Supply Code.

13 · 5 If at any time subsequent to the erection of an overhead line, whether covered with insulating material or not; any person proposes to erect building or structure or flood bank or to raise any road level or to carry out any other type of work whether permanent or temporary or to make in or upon any building or structure or flood bank or road; any permanent or temporary addition or alteration, he and the contractor whom he employs to carry out the erection, addition or alteration, shall-give intimation in writing of his intention to do SO, to the supplier or owner and to the Electrical Inspector and shall furnish therewith a scale drawing showing the proposed' building, structure; flood bank, road or any addition or alteration and scaffolding thereof required during the construction: 13.6 The licensee without undue delay shall convey an estimate of the cost of the expenditure likely to be incurred to so alter the overhead line as required by him to deposit, within thirty days of the receipt of the notice, with the supplier. 13.7 Any addition or alteration to the building or structure shall be allowed only after the deposit of such estimated cost to the supplier or owner: 13.8 Consumers shall ensure that buildings, structures, additions; alterations modifications and any other construction projects keep the minimum clearances required from existing supply lines of the licensee. These minimum clearances are specified in CEA Safety Regulations as shown in Annexure 12. 13.9 Due care should also be taken at the time of plantation below electric line. Dwarf size plantation be preferred to ensure maintenance of safe recommended clearance with electric line after full growth of tree.

13 · 16 The licensee may issue a manuallguideline indicating the detailed procedure to be followed by the officers and employees of licensee for their guidance and proper functioning SO as to ensure timely execution of work and quick release of connection:

13 · 17 To standardize the voltage-wise type of support and minimum size of conductors to be used in urbanlsemi urbanlrural areas; in order to have uniformity: For construction work other than related to individual consumer for connection, size of conductor be used so as to be able to meet out developing load for at least coming five years:

13 · 25 Nothing in this Code shall, expressly or impliedly, bar the Commission dealing with any matter or exercising any power under the Act for which no Codes have been framed, and the Commission may deal with such matters, powers and functions in a manner it thinks fit. 13.26 Licensee is authorized to modify the structures of format provided in Annexures of this Code in order to meet any requirement that may arise as a consequence of the provisions of this Code so that formats are consistent with the prevailing rules, regulations and provision of this Code 13.27 Power to amend The Commission may, at any time, add, vary; alter, modify or amend the provisions of this Code: 13.28 Power to relaxation The Commission may, in the public interest and after recording reasons in writing; relax the provisions of this Code, in appropriate cases Note- In case of any difference dispute in the interpretation or understanding of the provisions of the Hindi version of this Supply Code with that of the English version (the original version) , the latter will prevail and in case of any dispute in this regard; the decision of the Commission shall be final and binding:

1 · _

2 · 3

6 · 6(a)

10 · 11 12 13

1 · That the consumer (s) declares that he is are lawful occupant (s) of the premises situated at (hereinafter referred to as "the premises' Signature of the Applicant Name of the applicant

2 · (a): Subject to the provisions hereinafter contained and during the continuance of this agreement; the licensee shall supply to the consumer and consumer shall take from the licensee such electricity as the consumer requires for his own use and for the above mentioned purpose at his premises referred to above up to a maximum of:

7 · . That the consumer shall provide at his cost; adequate space for the installation of metering devices, equipment and other apparatus to facilitate supply of electricity to the consumer and for keeping the account of consumption:

8 · The meter shall be properly sealed by the licensee in the presence of consumer or his representative and shall not be interfered with by either party, except that the licensee may changelreplace the seals as and when required; in the presence of the consumer or his representative.

10 · Subject to the provisions of the applicable laws, the consumer undertakes that he would take due care of the security of all the metering devices and equipments and other apparatus installed in his premises by the licensee an also undertakes to indemnify the licensee for any loss or damage to such metering devices, equipments and other apparatus or to any third party on account of any fault in electric work at the premises of consumer:

11 · Nothing contained in this agreement or any amendment thereof shall restrict any rights, obligations and discretions which the licensee or the consumer may derive under any law enacted regarding supply and consumption of electricity during the period of this agreement:

12 · The consumer shall pay to the licensee every month, charges for the electricity supplied to him during the preceding month at the tariff applicable to the consumer category for which supply of electricity has been agreed including variable cost adjustment charges, if any, as per the orders of CSERC from time to time. The current applicable schedule of tariff is as indicated below:

13 · That all or any taxeslduties as may be levied by the Central/State Government; local bodies on the sale of electricity shall be paid and borne by the consumer.

14 · That the consumer undertakes to clear all accumulatedloutstanding dues against the premises and the Licensee is authorized to recover the same from the consumer or transfer the dues to any existing electricity connection existing in favour of the consumer even at other premises

15 · That the consumer declares that he shall use electricity only for the purpose for which it has been sanctioned by the licensee and shall in no way be used for any other purpose(s):

16 · That the consumer undertakesldeclares that he shall not extendlsublet this electricity supply to any other premiseslperson.

17 · That the consumer declares that; the industryltrade has not been categorized as be obnoxious, hazardouslpollutant by any Government agency and that no court orders are being infringed by grant of applied electricity connection at his premises: In case at a later date it is found otherwise , then the electricity supply would immediately be disconnected by the Licensee without any liability:

18 · That grant of the electricity connection applied for will not confer any legal right for regularization of building/land use in respect to the electricity connection provided at the consumer's premises:

19 · That the licensee shall be at liberty to adjust any dues including electricity consumption charges against the security deposit or any other deposit made by the consumer with the licensee, in the event of termination of the agreement or in case of any contractual default:

20 · That the consumer would allow clear and encumbered access to all authorized officials of the licensee to his premises for the purpose f meter reading; maintenance, inspection, checking; testing etc.

21 · That the licensee shall have the right to disconnect the electricity of the consumer premises in the event of any fault andlor non-compliance of statutory requirement andlor in consequence of an order by statutory authoritylcourt of law without any liability:

22 · AIl disputes and claims arising out of this agreement shall be subject to the resolution as per the provisions of Section 42 of the Act.

24 · That the licensee is authorized to disconnect the supply of electricity by issuing a disconnection notice in writing to the consumer in the event of non- compliance by the consumer of any of the conditions of this agreement and violation of any provision of the Act and Regulations notified by the CSERC as applicable from time to time.

25 · Where any expression used in this agreement is not defined in it or the Act or Rules and Regulations framed thereunder or in the General Clauses Act; 1897 such expression shall have the meaning generally assigned to it in common parlance.

26 · The parties acknowledge and accept that the provisions of this Agreement shall at all times be read subject to the provisions of the Act; Rules, Regulations and Codes issued thereunder; the orders, directions etc. made by the CSERC from time to time and in case of any inconsistency between the provisions of this Agreement and the provisions of the Act; Rules, Regulations, Codes, Directions etc. mentioned above, the later shall prevail

27 · .

1 · Service connection No.

4 · Brief description of the complaint Meter brunt out Completely stoppedl Fast meterl Seal broker Testing of meter 5. Any other information

1 · Site verification report

3 · Comments of concerned official

3 · to 5 HP

7 · 5 to 10 HP

2 · 8 5.5 6 6.5 75 8 8.5 9 9.5 X3 11.5 12 13 13.5 14.5 15.5 16.5 19 20 21 22 23

5 · 8 metres

6 · 1 metres

3 · 7 metres

3 · 7 metres plus 0.30 metre for every additional 33,000 Volts or part thereof.

1 · 2 metres

2 · 0 metres

2 · 0 metres plus 0.3 metre fore every additional 33kV or part thereof: (D) Safe Working Clearance from High voltage and EHV lines: Minimum safety working clearance where electricity at voltage exceeding 650 V is supplied, converted; transformed or used is as follows:

12 · 36 145 245