THE NATIONAL COMMISSION FOR WOMEN (PROCEDURE) REGULATIONS, 2016 FOR DEALING WITH COMPLAINTS IN NRI CELL

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Parent: AMENDING ACT (11074d83b22ccf305d8a171d18caebb77e32ed97)

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THE NATIONAL COMMISSION FOR WOMEN (PROCEDURE) REGULATIONS, 2016 FOR DEALING WITH COMPLAINTS IN NRI CELL National Commission for Women under section 9(2) of the National Commission for Women Act; 1990 (20 of 1990) formulated The National Commission for Women(Procedure)Regulations,2016" for appropriate and effective handling of complaints registered in the NRI Cell of the Commission as per the provisions of Sec 10(4) of the National Commission for Women Act; 1990. 1. Complaint The complaint shall disclose complete picture of the matter leading to the complaint: The Commission may seek further information/affidavit as may be considered necessary in the matter. 2. Complaints not ordinarily entertain able The Commission may not entertain the complaints of the following nature: i) ii) iii) Complaints illegible or vague, anonymous or pseudonymous Matters not related to marital disputes, involving NRI/PIO couples; Matters not related to cross-country marriage issues as per sub clause of clause 3 of procedure of NRI Cell; iv) Issues related to civil dispute between the parties such as contractual rights obligations Issues related to division of property 3 Issue related to service matters Issue related to labour/industrial disputes viii) Issues concerning civic issues and civic agencies; ix) Matter sub judice before a Court /Tribunal. Provided that the Commission may co-ordinate such matters as would facilitate the complainant to get _ justice x) Any matter pending before a State Commission or any other Commission duly constituted under any law for the time being in force; Matter already decided by the Commission xi) Matter outside the purview of the Commission on any other ground xiii) Matters where only financial help is sought for travel tickets or stay in foreign countries; x

Rule TOC

1 · Complaint The complaint shall disclose complete picture of the matter leading to the complaint: The Commission may seek further information/affidavit as may be considered necessary in the matter.

2 · Complaints not ordinarily entertain able The Commission may not entertain the complaints of the following nature:

4 · Processing the complaints i) Subject to such special or general orders of the Chairperson, all complaints shall be initially dealt with by Members of the Commission: However, the Chairperson may, having regard to the importance of the matter, place the case /complaint requiring a detailed enquiry before two or more members 0r a Committee appointed in this behalf or set up an Inquiry Committee for the said purpose: ii) The complaint shall disclose complete picture of the matter leading to the complaint: The Commission may seek further information/affidavit as may be considered necessary in the matter: iii) On receipt of the complaint a file shall be created as per the file number provided in the oline logins along with a Note sheet of the brief gist of the complaint. Simultaneously, in cases where no details have been provided for; e-mails or phone calls shall be made: File would then be forwarded to the Counsellor for opinion: iv) Particulars o information may be sought from any person or authority: The proceedings shall be informed to the complainant accordingly. Any complaint directly received by Chairperson, Members or other officers of the Commission; either by name or designation, shall be received by the NRI Cell, who shall process the same as per the provisions provided vi) Matter not related to cross country marriage if registered in the NRI Cell within the mandate of the Commission, shall be transferred to the appropriate section of the Commission for appropriate action: vii) If on consideration of the complaint; the complaint is not found to be as per mandate, it shall be SO recorded and sent to the Deputy Secretaryl Joint Secretary for closure: viii) Complaints may be sent to legal officer for comments, opinions and recommendations.

5 · Manner of dealing with complaints

6 · Inquiry into complaints If any urgent intervention or investigation is required, the Commission can constitute an Inquiry Committee under section 8 of the NCW Act; 1990 with the approval of Chairperson

3 · e) f)

9 · Procedure regarding Suo Motu Action The procedure contained in this procedure shall mutatis mutandis apply to suo motu action taken by the Commission: