SEBI/HO/DDHS/DDHS -PoD -2/P/CIR/2025/88

CIRCULAR SEBI/HO/DDHS/DDHS -PoD -2/P/CIR/2025/88 To, Indian REIT Association (IRA) All Real Estate Investment Trusts (REITs) All Parties to REITs All Recognised Stock Exchanges Madam / Sir, Subject: Investor Charter Real Estate Investment Trusts (REITs) SEBI, vide Circular no. SEBI/HO/DDHS/DDHS_Div3/P/CIR/2021/672 dated November 26, 2021 and Chapter 14 of Master Circular for REITs dated May 15 , 2024 (hereinafter mentioned as 'Master Circular'), inter alia, issued Investor charter and format for disclosure of investor complaints by merchant banker for public offers by REITs. In a move to enhance financial consumer protection alongside enhanced financial inclusion and financial literacy and in view of the recent developments in the securities market including introduction of Online Dispute Resolution (ODR) platform and SCORES 2.0, it has been decided to introduce the investor charter for REITs. In view of the above and based on consultation with Hybrid Securities Advisory Committee (HySAC) , investor charter for REITs is placed at Annexure-A. In this regard , IRA is advised to disseminate the Investor Charter on their website and mobile applications (if any), and display the Investor Charter at prominent places in the office. Further, REITs are advised to bring the Investor Charter to the notice of their investors by way of disseminating the Investor Charter on their respective websites and mobile applications (if any), making them available at June 12, 2025 prominent places in the office, provide a copy of Investor Charter through e-mails/ letters etc. IRA and REITs are also advised to review the Investor Charter from time to time and update the same in light of any changes made in the SEBI (Real Estate Investment Trusts) Regulations, 2014 and/or circulars issued thereu

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