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regulations · 2003 · State unknown
Parent: THE ELECTRICITY ACT, 2003 (bea677da57499fcb64c52f6584daa7b9a09b875c)
Text
Rule TOC
2 · 2
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384 · (3)
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384 · (6)
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384 · (9)
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01 · 07.2007
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01 · 07.2007
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01 · 01.2008
01 · 01.21007
384 · (10)
384 · (11)
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384 · (14)
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384 · (15)
7 · .
10 ·
384 · (16)
1 · 2
1 · 3
2 · 1
384 · (17)
2 · 2.
3 · 1 . The standards of performance specified in Schedule-I of these Regulations shall be the guaranteed standards of performance and the minimum standards of service the licensee shall achieve and maintain in the discharge of his obligations as a licensee
3 · 2.
3 · 3
4 · 2.
4 · 3. All payments of compensation shall be made by the' licensee' by way of adjustment against existing, current andlor future bills for supply of electricity.
384 · (18)
4 · 4.
5 · 1
5 · 2,
5 · 3 If the licensee fails to pav the compensation or otherwise fails to dispose of the application to the satisfaction of the consumer within the prescribed time, the aggrieved consumer may approach the Consumer Grievance Redressal Forum established in terms of Section 42 of the Act and the Forum shall consider such application.
6 · 1. In accordance with the provision of section 59(1) of the Act, every licensee shall furnish the' following information to the Commission:
6 · 2
7 · 1. The standards of performance specified in these Regulations may be kept in abeyance by the Commission during force majeure conditions such as war; mutiny, civil commotion, riot; flood; cyclone, lightning, earthquake or other
384 · (19)
7 · 2.
9 · 1.
9 · 2.
10 ·
11 ·
384 · (20)
384 · (21)
384 · (22)
3 · a)
384 · (23)
384 · (24)
2 · Line Breakdowns
1 · 7.2007
3 · Replacement of Failed Distribution Transformer (DT)t Towns and cities Within 3 Days Rural areas Within 7 Days 4_ Perlod of Scheduled shut down
1 · 7.2007
1 · 7.2007
384 · (25)
7 · Application for new connectionl additlonal load
8 · Transfer of ownership and converslon 0f service Title Transfer of-ownership Change of consumer category Conversion of LT 1-ph phase to LT 3-ph. Conversion from LT to HT and vice-versa
9 · Resolution of complaints on Consumer's Bills
11 · Refund of Deposits (After Within 60 days Rs 25/- for each day completion of formalities by 1.1.2007 of default the consumer) No compensation is payable in case the arrears Of revenue of the area covered by the DT is more than 50%.
384 · (26)
384 · (27-
1 · _ Normal Fuse-off call Towns and cities
384 · (28)
418 · Reliability Indices
384 · (29)